Sotion
Branding

Email Templates

The sign-in email is the email a member gets after entering their email on your login page. You can change its text under Email Templates in your site dashboard.

Email Templates is part of the Pro and Scale plans, and of the 14-day free trial. Your changes apply to the next email we send, without publishing your site.

Change the email text

Owners and Members of your team can change the email; Viewers can't.

  1. In your site dashboard, open Email Templates (under Branding).

  2. Type your text in the fields you want to change. A field you leave empty uses our default text, shown in the empty field.

  3. Check the result in the preview next to the fields.

Your text saves a second after you stop typing.

Field

Where it shows

Up to

Subject

The subject line, with the sign-in code added at the end

120 characters

Body

The paragraph above the sign-in button

600 characters

Button label

The sign-in button

40 characters

Fallback link text

The line before the plain sign-in link, for members whose button doesn't open

200 characters

Footer

The small print at the bottom

300 characters

  • Type {{siteName}} in the Subject or Body to insert your site's name: the Site Title from Branding, or your Notion page title if you haven't set one.

  • The fields take plain text. HTML shows as you typed it, and line breaks in the Body show as spaces, so the Body is one paragraph.

  • Our default text is in English. Write yours in your members' language; the lines around the sign-in code stay in English.

Our default Body tells members the link works for 24 hours. If you write your own Body, say so too: nothing else in the email gives the link's lifetime.

What stays the same in every email

These parts of the email are set for you.

  • Sender: your site's name followed by "Login", for example "Acme Login", from our sending address. You can't send from your own address.

  • Top of the email: your Logo from Branding, if you added one, and your site's name.

  • Button: your Brand Color from Branding, with white or near-black text, whichever reads better on it. Without a Brand Color, the button is black with white text. The payment confirmation after a Paid (Stripe) checkout uses the same button.

  • The rest: the sign-in code box (below), the sign-in link itself and the Sotion name at the bottom.

Which emails use your text

Your text goes into every sign-in email we send a member:

  • the sign-in email from your login page, which also carries the sign-in code;

  • sign-in links you send with Send magic link on the Members page;

  • sign-in links you send through the API.

After a Paid (Stripe) checkout, the member gets a payment confirmation with our own text. When their payment is still on its way, they get the sign-in email with your text instead.

An email without a code ends its subject with a short random tag, for example "(x7Gk2Q)", so each email starts its own conversation in the inbox.

Reset to the default text

  • Reset to default, next to a field with your text, clears that field.

  • Reset all clears every field at once, without asking. The next email uses our default text.

When your plan changes

If your account moves to a plan without Email Templates, we delete your custom text and every email goes back to our default text. Moving back to Pro or Scale doesn't bring it back, so keep a copy of your text if you may want it again.

The sign-in code

Every sign-in email sent from your login page includes a 6-digit code below the sign-in button, and the code ends the subject line, for example "Your login link for Acme (code 123456)". On most phones the code shows in the notification.

  • The code is always included, even if you changed the email's text, and you can't edit or remove it.

  • Sign-in links you send from the Members page or through the API, and the emails a member gets after paying for access with Paid (Stripe), carry only the link.

  • How long a code works, and its limits, are on the Member Login Page.

  • Where members' replies to these emails go: Reply-to email in your site settings. It applies to every email listed above and the payment confirmation.

  • The page members sign in on: Member Login Page.

  • Your Logo, Site Title and Brand Color: Branding.

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